Terms of Service

Please read these terms of service carefully before using our services. By accessing or using GameMerch, you agree to be bound by these terms.

1. Acceptance of Terms

By placing an order or using any part of the GameMerch platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, along with our Privacy Policy and Refund Policy.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the service following any changes constitutes your acceptance of the new terms.

2. Product Information

We strive to provide accurate descriptions, pricing, and images for all merchandise. However:

  • Colors may vary slightly due to monitor settings and lighting during photography.
  • Sizes follow our specific size charts; please review them carefully before ordering.
  • Prices are subject to change without notice and may vary by region or promotion.

3. Ordering and Payment

When you place an order, you represent that all information provided is accurate and complete.

Payment Commitments:

  • COD (Cash on Delivery): You agree to be present at the delivery location and pay the full amount in cash upon receipt.
  • Online Payments: We use secure third-party gateways (bKash, Nagad, etc.). We do not store your full card or wallet details.

4. Delivery and Shipping

We aim to deliver within our stated timelines (typically 3-7 business days within Bangladesh). However, delivery times are estimates and may be affected by logistics partners or external factors.

Any shipping fees are non-refundable once the item has been dispatched.

5. Intellectual Property

All content on this website, including designs, text, graphics, logos, and images, is the property of GameMerch and is protected by copyright and other intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

6. Contact Us

If you have any questions about these Terms of Service, please reach out to our team:

Email: admin@gamemerch.com
Support Hours: Saturday - Thursday, 10:00 AM - 08:00 PM

Last Updated: March 2026